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Archive for August, 2008

In recent years, user exprience process has become T-shaped, in part due to the gentle jabs of Peter Boersma, but mostly as a result of the fit between my expertise and the needs of my clients.
In the first phase, user research (the three circles) and work define a user experience strategy. This narrative expression provides a necessary [...]

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Summary:
Application usability is enhanced when users know how to operate the UI
and it guides them through the workflow. Violating common guidelines
prevents both.
It’s hard to write a general article about application design mistakes because the very worst mistakes are domain-specific and idiosyncratic. Usually, applications fail because they (a) solve the wrong problem, (b) have the wrong [...]

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